Let me preface this post with I know I’m an fool for booking flights with Vayama. I am actually nicely travelled and have lots of expertise with flight issues but this one is proving to be tougher. Well, of course, issues haven’t gone nicely.
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It was not easy since Vayama “owns” the reservation, however since it was the identical flight we originally booked I was able to find somebody keen to assist. If it’s substantially cheaper than reserving directly with the airline, I would not hesitate to guide with them. It’s really not a difficulty unless you decide to vary your flight . People typically do not write evaluations of travel agents unless issues go wrong.
Changes allowed, If altering to a higher fare class pay any fare difference. I once booked a multi leg worldwide flight on Travelocity, which ended up having an unconfirmed leg that took over a month to resolve . It resulted in me paying more for an alternate flight because the price had gone up from the time of my unique reserving. I saved dealing with call facilities in international countries that could not perceive the problem. These corporations are principally just software program algorithms with outsourced name centers.
Unfortunately, as a end result of influence of COVID-19, many airlines refund the canceled flight ticket with a delay. We hope in your patience on this state of affairs. This company does nothing in any respect that will assist you.
Meanwhile Vayama quite merely probably haven’t any money to refund you and no courtroom case might be resolved before they enter chapter protection. I learn many of the posts right here about people having issues with Vayama earlier than I posted this, however my apologies if I missed any information. I just really want some recommendation on how I ought to proceed. Hey guys, i just booked a flight via Vayama and i used to be questioning when you guys ever had any problems with this website?
I finally obtained by way of to somebody at Lufthansa and they said they had refunded our money to Vayama in May of 2020! I would join a lawsuit to get our a reimbursement. In case you might be eligible for a refund of an ancillary product, we are going to proceed with the refund request on your behalf.
In September 2020 Vayama has despatched me an e-mail that the refund will be in my account in 7-10 days. Since then I´ve been writing to Vayama asking for refund. First they said it was the airline fault and so they had been just ready for the airline to refund the ticket to them . But in november 2020 I went to the airline workplace serp emojis they usually confirmed me that they did refund my ticket to Vayama. So I write to Vayama once more explaining this and giving them evidence that the airline did the refund, but they maintain giving me excuses.